SHIPPING & RETURNS

SHIPPING POLICY

Shipping processing time. All orders are processed within 2-3 business days (excluding
weekends and holidays). All orders for $500 and over require a signature upon delivery.
International Orders are subject to Duties & Taxes, which customers are responsible for
paying to accept delivery.

If we are experiencing a high volume of orders, shipments may be delayed by a few
days. Please allow additional days in transit for delivery. If there is a significant delay in
the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates: shipping charges for your order will be calculated
and displayed at checkout.

Shipment confirmation & order tracking. You will receive a Shipment Confirmation email
once your order has shipped, containing your tracking number. The tracking number will
be active within 24 hours.

RETURN & EXCHANGE POLICY

All sales are final. We do not accept returns, exchanges or refunds. However, there are
certain situations in which refunds are granted if the products arrive damaged.

To be eligible for a refund, you must first email us within 3 days of receiving the products
at info@nancefit.com to notify us of the damage and then return the damaged item to
us.

Upon receipt of the damaged item, we will ship out a replacement, if available. If a
replacement is not available, we will refund the full purchase price of your item